Insights, Tips, and How-To's
for Creative Operations

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Michaela Green

Digital Communications and Engagement at ConceptShare
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Recent Posts

More Reviewers? More Delays.

Posted by Michaela Green on December 01, 2015

There are numerous metrics that matter to creative operations professionals. We previously covered Volume of Assets, and the next big one to highlight is Review and Approval Time.

The length of time between a review’s creation and completion doubles when there are 8 or more participants. That’s the result of a recent study that ConceptShare conducted across customers spanning several industries. 

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Topics: Creative Operations,  Creative Operations Management, Asset Production, Metrics that Matter

What You Missed At The Creative Operations Summit

Posted by Michaela Green on November 25, 2015


Last week we hosted “the largest gathering of creative operations professionals in the history of mankind” - our first Creative Operations Summit in NYC.

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Topics: Creative Operations

Customer Success Story: High Level Performance (Infographic)

Posted by Michaela Green on October 30, 2015

 

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Topics: Creative Review, measure creative productivity, speed and volume, review and approval software

Customer Success Story: Getting to 100% Marketing Process Compliance

Posted by Michaela Green on October 16, 2015

Marketing process compliance matters in many industries including insurance (read the story here), banking and other regulated industries. Failure to follow process triggers regulatory oversight and market failures; thus, it becomes imperative to measure whether processes are being appropriately followed.

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Topics: Measure Productivity, Track Process Compliance

2 Typical Applications of Review And Approval Software Tools

Posted by Michaela Green on October 09, 2015

Industries are at much different stages in adopting online review and approval software tools.  We see two typical applications or problems being solved – one characterized by speed and volume, the other by process and auditability.

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Topics: Creative Operations, Email vs. ConceptShare, Creative Review and Approval

Monthly SLA Statistics

Posted by Michaela Green on October 06, 2015

Our Service Level Agreement (SLA) guarantees ConceptShare software be available 99.7% of the time in any 12 month period within our customer’s agreements, excluding maintenance periods.

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How-To Compare Versions of a File - VIDEO

Posted by Michaela Green on September 18, 2015

Being able to compare versions of files within a shared environment can be an important part of getting from 'concept' to 'approved'. 

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Topics: ConceptShare Features, How-to video

How-to Add a New Version to a File - VIDEO

Posted by Michaela Green on September 04, 2015

ConceptShare’s “How-To” Add a New Version to a File" video, will show you step-by-step how our users work effectively through one small part of the creative operations process.

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Topics: ConceptShare Features, How-to video

Online Review and Approval - Current Web Browser Versions

Posted by Michaela Green on August 21, 2015

Using an outdated web browser can cause security issues, user interface issues and bugs affecting functionality.

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Topics: ConceptShare Features, Online Proofing

A 3rd Slick Way Reviewers Give Feedback on a File - VIDEO

Posted by Michaela Green on August 14, 2015

ConceptShare’s “How-To” Give Feedback on a File" video, will show you step-by-step, yet another way our users work effectively through the creative review process.

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Topics: Giving Feedback, Receiving Feedback, ConceptShare Features, How-to video

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