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Insights, Tips, and How-To's
for Creative Operations

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"Thanks For Not Being Sales Guys"

Posted by Nish on August 02, 2011

I was recently tagging along with one of our Product Specialists (Nathan Gilroy) on a visit with a prospect. It was the type of customer meeting that has become common place at ConceptShare; the people we were meeting with were sharing a lot of information as they responded to our questions; we were working together to design a creative review & approval process that would meet their current requirements and scale to those of tomorrow. The meeting ended on a particularly high note for me personally. Not because they signed a contract. That should come in Q3 (no pressure Nathan!). It ended on a high note because one of the key stakeholders came up to us afterwards and gave us a compliment that to me was confirmation of our culture and values.

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Topics: People and Culture, Customer Success,  Sales Success, Customer Feedback

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