We really pride ourselves on involving our customers in shaping our product directions. Customers drive everything from our longer term priorities to the details of individual features.
Each time we deploy a new release, we do so with confidence and excitement - eager to see how much it helps our customers deliver more approved marketing content and assets faster. We track usage metrics, review which new features are being used, and of course from time to time request feedback through survey tools, etc... While all of these things help guide our product roadmap, and help validate our assumptions, nothing can compare to a warm "Thank You" from a customer.